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Jacuzzi® Hot Tub
Written by Kimberly Giraldo
Updated over a week ago

“The SmartTub® System was created to enhance the user experience for every owner,” said Larry Ovalle, Director of Marketing, Strategic Growth. Ovalle continues, “We engineered this system to go beyond controlling water temperature and jets. Through the integration of the SmartTub® System and app, a spa owner receives up-to-date information, tips, and how-to videos which make owning a hot tub easier than ever.”

More than 60 years of service and knowledge have gone into the SmartTub® System. The new SmartTub® App acts like a personal assistant, allowing Jacuzzi® Hot Tub owners to become hot tub experts. The app offers access to product knowledge and support, power outage notifications, energy usage estimates and important spa functions. Product features that redefine the way you enjoy your spa include:

  • Easy setup -- just pair your app

  • Personalized tips and how-to videos

  • Adjust key settings, such as energy efficiency and temperature while away

  • Alerts you and your dealer when your hot tub needs attention

  • Stay connected with your dealer through 'Click for Service'

The SmartTub® System uses a stable, secure, cellular connection without the need for Wi-Fi. Whether you are in the comfort of your home or across town, you always know the status of your hot tub and can control key functions from anywhere.

Key Features of The SmartTub® System

Full Control From Everywhere

• Adjust the temperature, jets, and lights

• Lock down your hot tub and prevent usage

• Set up an automated usage schedule

• Activate Smart Heat mode

Convenience from An App

• Get real-time notifications and reminders

• Track energy usage reports

• Enjoy real-time monitoring of energy usage

• Detect power outages, freezing, and overheating

• Pair with Siri, Alexa, and wearables

• Set up @ease™ integration

Peace of Mind When Home Or Away

• Your dealer can help ensure everything is working

• Automatically update your dealer’s notification system

if your hot tub needs attention

• Relax knowing we have your hot tub covered

Cellular Vs Wi-Fi


The SmartTub® System incorporates the best technologies for connected products, leveraging the fact that hot tubs are located outdoors. Directly connect to local cell towers, we partner with major wireless carriers around the world to ensure stable networks with maximized performance without affecting your personal cellular plan.


Wi-Fi is great for many indoor connected products, but barriers such as wall construction material, water, and distance hinder Wi-Fi signals for products outdoors. Pairing your device to your home network also takes additional technical compatibility considerations when using a Wi-Fi signal.

All 2018+ models are compatible for aftermarket installation.

The SmartTub® system uses cellular-based communication and requires cell service from our provider partner in your area. Verify coverage here:

* Requires subscription beginning in second year of ownership

**Estimates are based on sensor readings and are not meant to match your utility measurements, see your local utility company for specifics to your local system

IMPORTANT NOTICE. Some hot tubs are equipped with the SmartTub® System that has the capability of providing maintenance and diagnostic information to the user’s local authorized Jacuzzi® dealer and Jacuzzi® Hot Tubs, as well as allowing the user to send signals to the hot tub. The SmartTub® System is a remote system that relies on connections of cellular components at the time a signal or message is sent, to communicate. The system is for the convenience of the consumer/owner of the hot tub, and does not take the place of regular physical inspection and maintenance of a hot tub. The remote system should not be relied upon as a substitute for regular physical inspection and monitoring of the hot tub. If for any reason the cellular connection of either the sender or recipient is not active at the time the system attempts to send a signal, the signal or message will not be sent/received. Further, neither Jacuzzi® Hot Tubs nor its independent and authorized dealers represent they will initiate any contact with a consumer if a signal or message is received. Jacuzzi® Hot Tubs, its parent, subsidiary, and related entities, as well as independent and authorized Jacuzzi® dealers, expressly disclaim all liability, including liability based on negligence, breach of contract, product defect or any other cause of action, as well as any damages, alleged to have resulted from a consumer’s use or reliance on the SmartTub® System. Click Here to view our End User License Agreement. See our Jacuzzi® Hot Tubs Privacy Statement for additional terms.

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